As we plan for the future of University of Southern Mississippi Libraries, it is important that we understand our users' perceptions and expectations so that we can provide the services needed. University Libraries will be conducting a Web survey Nov. 6 - 18, 2005, on the services provided by the Hattiesburg campus libraries at http://survey.libqual.org/index.cfm?ID=283941. (Due to Hurricane Katrina, a survey will be conducted for the Gulf Coast Library in February, 2006.) By responding to the survey, library users will provide essential information to use in planning our future. The survey is part of a North American effort led by the Association of Research Libraries to measure library service quality and identify best practices. We will greatly appreciate your help.