Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: More Technical Problems
itecher

Date:
More Technical Problems
Permalink Closed


From USMmail:


SOARFIN

First time logins to SOARFIN (or connections after
several days without connecting to SOARFIN) from a specific
computer seem to connect in a few seconds.  However,
subsequent logins from the same computer may take as long
as 3 minutes for the login to complete.
 
These issues became apparent after an upgrade to the software
technology that drives the SOARFIN application.  The upgrade
was necessary to begin implementation of the widely anticipated
SOARFIN Grants application. Unfortunately, these issues were
not identified in the testing phase of the project.
 
The issues were reported to our software technology vendor on
May 26, 2005. Since that time, iTech has been working with the
vendor's technical support team to resolve these issues.
However, the complexity of the new technology software and the
hardware/network configurations unique to Southern Miss has
made it very difficult to identify where the exact problem lies.  
 
This upgrade has put Southern Miss on the "bleeding edge" of
this new software technology. To date, the vendor's technical
support team has not been able to identify the problem.  We
will continue to work with their technical support team until this
issue is resolved. We appreciate your patience.
 
If you have any questions regarding SOARFIN issues,
Email: pshelp@usm.edu

________________________________________________________

EMAIL
Southern Miss is experiencing sporadic problems with our Email
service. We are working with our Email system vendor to determine
and correct the problem and will have service return to normal as
quickly as possible. We appreciate your patience.

If you have any questions, please contact the iTech Help Desk
at (601) 266-4357.



__________________
No Joking

Date:
Permalink Closed

It's good to know everything is running as smoothly as ever since I left.  I would hate to see that my leaving caused major changes.   

__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard