Since computer issues have come up occasionally on this board, and since there are obviously some real computer gurus posting here, may I ask for some advice?
If you had to choose a high-speed connection, would you go with the phone company or the cable company? What are the advantages and/or disadvantages of each option? I am still using a dial-up connection, but I realize that I am living in the past. I want to make the leap into the 21st century, but I am not sure which of the options is better. Any advice would be appreciated.
I'm no computer guru, not by a long shot. But, I have DSL (through Bell South) at home and I like it (have had it for almost 3 years now). I've been told that a cable modem is better, though, but I can't remember why. See what Invictus has to say (he's got my vote for Board Computer Guru).
Thanks, Truth! I'm embarrassed to admit this, but I actually bought (and am paying for) phone company high-speed software but have not taken the time to hook it up yet. Before I do (or rather: *attempt* to!) I wanted to make sure that I made the right choice.
I have cable at home and DSL at work. I like cable better, but at work it goes through a lot of other stuff, so DSL may work better in a private home...not sure.
quote: Originally posted by: USM Sympathizer "Since computer issues have come up occasionally on this board, and since there are obviously some real computer gurus posting here, may I ask for some advice? If you had to choose a high-speed connection, would you go with the phone company or the cable company? What are the advantages and/or disadvantages of each option? I am still using a dial-up connection, but I realize that I am living in the past. I want to make the leap into the 21st century, but I am not sure which of the options is better. Any advice would be appreciated."
Dear USM Sympathizer,
I am not an expert either but either DSL or cable modem (comcast) is fine. Theoretically DSL's speed can be as fast as cable modem (as far as I know DSL can be as fast as 1.5 Mbps while cable modem can provide up to 2Mbps speed internet connection). However, DSL's speed also depends on the phone company in your area, epecially it depends on the distance between you and the central office of the local telephone company. So, the speed can be slower than it's ideal speed. Comcast provides fast, reliable pure broadband connection but it is too expensive (to me, since I am a poor faculty member). You have to have an internet service which is nearly $50 and in addition to that you have to pay about $40 for the internet service. So, the total will be about $100 every month. DSL is cheaper. I think it is about $30 or less. Sometimes you can make a deal with telephone company for getting DSL service, such as cheaper long distance telephone call rate. I guess that is all I can say. Hope this helps. NKOB.
In my previous posting, $50 was for cable tv not for internet connection, i.e., $50(cable tv)+$40 or above (cable modemm connection)= or < $100 total. You cannot have internet connection alone without having cable tv service. Sorry.
quote: Originally posted by: MIS Alum "Comcast Cable Internet Connection for around $82/month w/o TV service. Cable is much better than phone DSL. "
I did not know that one could have cable modem service without tv service. Sorry for my ingnornace and incorrect info. Thanks MIS Alum for the correction. I agree with you that cable is better but $82/month w/o tv is still too expensive.
whatever you get, be sure to buy and install Norton Anti-Virus, some sort of pest removal software like Pest Patrol, and download Ad-Aware, which is free. It costs about $20 per year to update Norton. Set Norton to do a scan every week at least. Set Pest Patrol to run on start up, and run Ad Aware weekly or so.
DO NOT USE Microsoft Explorer. Use Firefox, which is free. I also use their Thunderbird for email.
Be extremely cautious about opening attachments, or best, do not open them.
This is all a lot of hassle, but you must, must do it. My son is a computer security systems analyst in Seattle, and these are his minimum recommendations.
quote: Originally posted by: LVN " whatever you get, be sure to buy and install Norton Anti-Virus, some sort of pest removal software like Pest Patrol, and download Ad-Aware, which is free. It costs about $20 per year to update Norton. Set Norton to do a scan every week at least. Set Pest Patrol to run on start up, and run Ad Aware weekly or so. DO NOT USE Microsoft Explorer. Use Firefox, which is free. I also use their Thunderbird for email. Be extremely cautious about opening attachments, or best, do not open them. This is all a lot of hassle, but you must, must do it. My son is a computer security systems analyst in Seattle, and these are his minimum recommendations."
LVN, I perfered "Spybot" over "Ad-Aware" after using both.
In our home, where the two adults have 4 computer science degrees between us (including a Ph.D.) we would not use anything but DSL. If you live more than 3 miles from a switching station (there is one in downtown Hattiesburg and the one on 40th Ave.) you will not be able to get DSL. The problem with high speed cable as has been documented in many national publications in the past, including Newsweek and Time, is that you get great response as long as the number of users in your neck of the woods is at a minimum. As the number of cable users increases, your speed will decrease. We requested access to BellSouth's DSL prior to it actually being available in the Hattiesburg area so we were high on the list when the service came to town. We have used nothing else since then and our complaints have been minimal. (It is computing and sometimes the only thing the stupid piece of equipment is good for is a boat anchor.) We recently moved up to the very fastest DSL service that BellSouth offers and you cannot compare it to the limp along reality of dial up. Also, I can be online and talking on my phone at the same time. In computing terms, allows me to multi-process and get the most effort for my time expended! Hope that this helps!
I use dial-up. I would like to have DSL, but I do not want to change my email address. Is there anyway I can move to DSL but still retain my current email address? I have spoken with two customer service representatives about this (one of them with my local cable company, and the other one with my local telephone company). DSL is available through both of them, but I can't get a straight answer from their customer service representatives.
Invictus uses Bellsouth DSL at home. "Multiple Computer Science degrees" is spot on with all comments, so I have little to add except for an analogy.
Cable works like a regular sewer system with everyone's pipes merging just outside your yard. DSL is like having your own private pipe to the sewage lagoon. Yes, the DSL pipe is a little smaller than the sewer main that all the cable users drain into, but if everyone on cable flushes at the same time...
(And considering a lot of web content, this is a very valid analogy )
You have to consider which you regard as more reliable: your phone service or your cable service. Where I live, the phone company is many times more reliable than cable.
Ultimately, the decision probably boils down to cost & whether you're within distance of the nearest phone company CO.
Consider yourselves lucky to have the choice. I live so far out in the boonies they laughed at me when I asked about DSL. So I thought I'd see about cable and we can't even get that here! So my only option besides this pitifully slow dial-up is satellite. That's how we get our tv reception. But satellite internet service is even more expensive than cable - not something a poor pensioned-off state employee like me can afford. :)
quote: Originally posted by: LVN " whatever you get, be sure to buy and install Norton Anti-Virus, some sort of pest removal software like Pest Patrol, and download Ad-Aware, which is free. It costs about $20 per year to update Norton. Set Norton to do a scan every week at least. Set Pest Patrol to run on start up, and run Ad Aware weekly or so. DO NOT USE Microsoft Explorer. Use Firefox, which is free. I also use their Thunderbird for email. Be extremely cautious about opening attachments, or best, do not open them. This is all a lot of hassle, but you must, must do it. My son is a computer security systems analyst in Seattle, and these are his minimum recommendations."
One thing to add to LVN's advice: Be sure to use a firewall. With cable or DSL, you computer is theoretically connected to the internet any time it's on & a firewall is cheap insurance. Norton comes with an integrated firewall, but McAfee charges extra for theirs. ZoneAlarm is an excellent free firewall program. Firewalls not only keep the bad guys out, but if you become infected with an email worm, a firewall can prevent your computer from becoming a "clone bot" sending out spam for some crook somewhere.
Thanks for that note, Invictus. I have mine set up through a router, actually. (And we're right at the farthest edge of my technical knowledge, btw.) I have Pest Patrol in addition to Ad-aware. I had Spy-Bot at one point, don't remember why I changed. But good point, Ad-aware is not enough by itself. My son says you definitely need both. I initially downloaded Ad-aware to get rid of Gator, at the time it was the only thing that would.
Now could y'all talk about this shoulder and wrist pain I'm having??
quote: Originally posted by: LVN "Now could y'all talk about this shoulder and wrist pain I'm having??"
Probably a good place to ask, since there are a lot of doctors here. (Doctors of Philosophy, Doctors of Education, Doctors of Economic Development Numerology, etc.)
I have found that any of the following work well for shoulder & wrist pain: 12 oz of Wild Turkey, 3 or 4 Mepergan Fortis, or taking a look at your work area to adjust the way you sit while keyboarding.
For the truly daring, I have also found that Sevin Dust (garden insecticide) has a very similar active ingredient to several prescription muscle relaxers. Just go outside & dust the gardenias without a mask. You'll not only eliminate a number of common pests (along with any stray birds that happen by), but you'll save big bucks at the pharmacy.
quote: Originally posted by: Invictus " For the truly daring, I have also found that Sevin Dust (garden insecticide) has a very similar active ingredient to several prescription muscle relaxers. Just go outside & dust the gardenias without a mask. You'll not only eliminate a number of common pests (along with any stray birds that happen by), but you'll save big bucks at the pharmacy."
Probably a good place to ask, since there are a lot of doctors here. (Doctors of Philosophy, Doctors of Education, Doctors of Economic Development Numerology, etc.)
I have found that any of the following work well for shoulder & wrist pain: 12 oz of Wild Turkey, 3 or 4 Mepergan Fortis, or taking a look at your work area to adjust the way you sit while keyboarding.
"
Whoa doggies, Invictus. ONE of those pills puts me out, two of 'em plus a teaspoon of the Wild Turkey would put me under the dining room table for days. Your whole Rx would kill me and you'd have to come up with some kind of Deceased Babe award!!
In the middle of that last post, I was talking to my brother, a dedicated Mac user. Are Macs still safer than PC's??
__________________
truth4usm/AH
Date:
RE: RE: RE: RE: Off-topic question for computer gu
In the middle of that last post, I was talking to my brother, a dedicated Mac user. Are Macs still safer than PC's??"
My understanding is that, yes, they are. But one of the reasons they are safe is because fewer people use Macs, so hacking into their OS is not as exciting (and far-reaching) as creating a virus to wreak havoc on PCs. This is at the limit of my tech experience, too! (I just read an article on Salon about Macs, which is the only reason I know any of this). I'm sure others can give a more complete and correct answer.
quote: Originally posted by: LVN "In the middle of that last post, I was talking to my brother, a dedicated Mac user. Are Macs still safer than PC's??"
Truth is basically correct. Macs are "safer" simply because, being less common than Windows PCs, they are less attractive to the folks who write viruses & other mal-ware. For much the same reason, Linux is safter than Windows, but it's also arguable that anyone who is geeky enough to use Linux is probably pretty savvy when it comes to virus protection.
Remember the thing Will Smith did with the alien's mother ship, which just happened to use the same OS as his laptop?? Why can't we do that to the dome (except not actually blowing it up, of course. )
Thanks to all for their very helpful advice! It looks as if I had better figure out how to hook up that DSL stuff that has been sitting in a box and which I have been paying for without using!
quote: Originally posted by: Reporter "LVN, I perfered "Spybot" over "Ad-Aware" after using both. "
Both Spybot and Ad-Aware are pretty good, especially considering that Spybot is freeware (I don't remember if Ad-Aware is or not). However, the new Microsoft Anti-Spyware, which has been released in it's "Beta" format, is the best that I have seen so far. The good news is that, in it's ongoing effort to prevent Bill Gates from being embarressed at any more public conferences, MS is going to provide it for free. The "full" version should be finished in the next 30-60 days, but the Beta version works great.
As far as Cable vs. DSL goes: I have had both. I am currently using DSL, but my wife and I are counting the days until the "contract" runs out and we can get back on with Comcast. DSL is ok, but it is not nearly as fast as Cable, especially when it comes to downloading.
Bellsouth DSL comes with 3 speed options: Slow (2-4X faster than 56K speed), Medium (10-15X faster), and Fast (1.5Mbps, almost Cable speed). We went with the "Medium" and are paying a rate that is only slightly less than what we paid for Comcast. The "Fast" option is more expensive than Comcast (at least in our area.)
Also, in an above post, the author explained that Cable was also more expensive because you had to use cable TV in order to get internet service. However, with Bellsouth, you must have TELEPHONE service, which costs as much or more per month than cable TV does! In our service area, when these costs are factored in, the Comcast cable service is actually LESS EXPENSIVE than full-speed Bellsouth DSL!!!
Another factor to consider is this: DSL likes to go "offline" at times, usually for no reason. It took us about 6 days (and MANY calls to the Bellsouth Tech Support folks) to get our connection "stabilized." I put stabilized in quotes because the line will still go down from time to time, it's just that we now know what to do in order to reconnect and get it back up and running.
We never had problems of this nature with cable. If the cable went down, we knew that the actual cable line was down or somehow "broken" at some place and was in the process of being repaired. (As happened after the hurricane back in Sept.) So far, not one of our "line breaks" with DSL has coincided with a physical phone line problem. It's been either software, modem, or Bellsouth.
quote: Originally posted by: Slow Download "I use dial-up. I would like to have DSL, but I do not want to change my email address. Is there anyway I can move to DSL but still retain my current email address? I have spoken with two customer service representatives about this (one of them with my local cable company, and the other one with my local telephone company). DSL is available through both of them, but I can't get a straight answer from their customer service representatives. "
If your current dial-up service is through your telephone provider (such as Bellsouth), you should be able to switch to DSL and keep the same e-mail address. If not, you will have to change.
quote: Originally posted by: LVN " whatever you get, be sure to buy and install Norton Anti-Virus, some sort of pest removal software like Pest Patrol, and download Ad-Aware, which is free. It costs about $20 per year to update Norton. Set Norton to do a scan every week at least. Set Pest Patrol to run on start up, and run Ad Aware weekly or so.
DO NOT USE Microsoft Explorer. Use Firefox, which is free. I also use their Thunderbird for email.
Be extremely cautious about opening attachments, or best, do not open them.
This is all a lot of hassle, but you must, must do it. My son is a computer security systems analyst in Seattle, and these are his minimum recommendations."
Sage advice, LVN! Highly recommended!
Some more things to think about:
In my experience, Norton Internet Security is far better than MacAfee. I had MacAfee taken down by a very malicious virus once. I swithced to Norton and have not had a problem in the 3 years since. Norton IS includes AntiVirus, Firewall, and E-mail scanning features all in one package.
Set the "LiveUpdate" feature on Norton to "Automatic." This will allow the program to update itself automatically, which will be at least once per week, but is usually 2-3 times a week. I scan with Norton once a week.
Since I am not familiar with it, I am presuming that Pest Patrol is a spyware removal tool like Spybot. Of course, Ad-Aware removes ad-ware. I have used the latter two and both are good (as well as free!), but there is a feature on the new Microsoft Anti-Spyware that trumps them all: Not only does MS-AS remove spyware AND ad-ware, it can be set for automatic updating and scanning like Norton. None of the other SW removal programs that I have encountered have this feature. I update mine every night and scan once a week. Finally, MS-AS will also block known spyware and ad-ware programs from installing themselves onto your system. It's like having Norton for spyware!
Although I do not use it, I have heard excellent reviews of FireFox and, based upon these as well as informed friend's recommendations, I agree. I currently use Opera, which is also a fast and stable browser. Stay away from Internet Explorer and Netscape.
And finally, some rules about e-mail:
Do NOT be cautious about opening e-mail with attachments - DON'T DO IT AT ALL UNLESS CONFIRMED!!!!! When I recieve e-mail with an attachment, I always send a reply back to the author, asking them if it was really them and if they actually sent it. I have saved myself from infection 4 times in the last year using this method, as well as alerting friends to problems on their systems. The newest generation of e-mail viruses have the ability to crack into an e-mail address book, steal the addresses, and then shoot out e-mail to YOU from THEM but using a friends address! Be especially careful if the message says something like "Check this out!", or "Look, this is neat!" These are almost sure signs of hacked e-mail. Also, don't use phrases like this if you send attachments: Makes your smart friends nervous!
Be EXTREMELY careful when FORWARDING e-mail: Again, the problem is all of the addresses on it, especially if it is one of those that has been forwarded again and again, building up a huge list. If you are going to forward an e-mail, ALWAYS edit out the "forwarding" (who it came from / through) information before passing it along. This makes it much harder on the e-mail hackers.
Finally, when sending, replying to, or forwarding e-mail of any kind to multiple recipients, use the BCC (Blind Carbon Copy) feature to do this. BCC should be below the "To" and "CC" (Carbon Copy) buttons in the top field of your e-mail program. If not, go to the program's "Options" or "Preferences" menu and enable the BCC function. If your e-mail program does not have this feature, dump it and get a new one. BCC allows you to send e-mail to multiple users without revealing the identity or addresses of those recipients to any of the other addressee's. When you recieve an e-mail that has been BCC'd to you, it will say something like:
FROM: Geek's 'R Us TO: Undisclosed Recipients SUBJECT: Whatever
Some programs WILL allow YOUR address to be displayed on the "TO:" line, others will say "TO: Undisclosed Recipients@yourISP.com", but the main point is NO OTHER ADDRESSES WILL BE DISPLAYED, which greatly reduces the chances of having your address hacked. This also protects your dear friends from the same trouble.
Yes, all of these steps are a big hassle, but think of it this way: If you were to go to the airport and catch a plane, you would have to go through several security checks, each more strenous than the last. The pay-off is that we have not had a hijacking or airline bombing in the past 3-4 years or so. It's a huge pain, but the safety is worth it.
Finally, PLEASE feel free to copy this post and past it into an e-mail to send to your friends! Although worm's and other viruses are still a real threat to contend with, the dramatic upsurge of malicious spyware and ad-ware is actually causing more problems now, to the point that many of us are saying that they are actually WORSE than some of the viruses. Why? Because they are much easier to pass on. There are spyware and ad-ware programs that can install themselves onto your system WITHOUT your approval or knowledge. Just visit the wrong website and you will see.
quote: Originally posted by: Geek's 'R Us " If your current dial-up service is through your telephone provider (such as Bellsouth), you should be able to switch to DSL and keep the same e-mail address. If not, you will have to change."
It depends on whether the e-mail address is linked to the service. I've had addresses with yahoo + USM (of course) for years, though my service has changed 3-4 times.
An alternative anti-virus provider is AVG, which is freeware available from www.grisoft.com. I've used this for the past two years, they have the automatic update service, and it's as reliable as McAfee or Symantec/Norton AntiVirus, and a lot less expensive than either of the "paid" software which I have used in the past.