PUC members may want to buy the book and take these excerpts therefrom to the next PUC meeting. Let us know if they work, please.
Use "I feel" statements Use a phrase such as: "When you shout at me I feel annoyed and want to be aggressive but as you are my manager that would be inappropriate. You will find that I work better when I am spoken to reasonably". Using "I feel" statements makes it non-negotiable because that is the way you feel. <heh heh>
Disarm with courtesy If the above suggestion is too dangerous in terms of your career, then you can just say politely: "I would be grateful if you did not shout."
Put the problem back on your boss For example, if you are given an epithet such as "you're stupid" or "you're hopeless" you could respond with: "That's an interesting comment. I wonder why you felt obliged to make it." This puts the problem back on your boss.
POWERFREAKS is at Books! I bought copy and sleep with it under my pillow.
Also, I was in the company of several of those "dreaded learned scholars" and heard the following:
Learn all you can about Narissitic (sp) personality disorder. Understanding and knowledge about the problem decreases the fear and uncertainty of insanity.
Have a nice day. Keep going to therapy, it will save your life. I hope our psychology department will offer a group rate or discount for the university community.
Hang on... I hope that light at the end of the tunnel is not a train, but I have come to expect a train, think train and usually, it is a train. But I still have hope.